Shipping Policy

This Shipping Policy applies to orders placed within South Africa. It is intended to ensure that

customers understand our shipping procedures. By placing an order on our website, you agree to

the terms outlined below.

A. Shipping Costs

Free shipping is available for all orders within South Africa.

B. DELIVERY TIME, PROCESSING & ORDER CUT-OFF TIME

Estimated delivery time: 3–5 Business Days (Monday – Friday)

Order Cut-Off Time:

2:00 PM (SAST – South African Standard Time)

Orders placed before the cut-off time on business days will be processed the same day.

Orders placed after the cut-off time will be processed on the next business day.

Processing Time:

1 – 2 Business Days (Monday – Friday)

C. DELIVERY TERMS

Orders are delivered via local courier services operating within South Africa. Delivery times may vary

depending on the destination and courier availability.

D. ADDRESS CHANGE

The delivery address cannot be changed once an order has been shipped. If you need to update the

delivery address, please contact us within 24 hours of placing your order at:

E. ORDER CANCELLATIONS

Orders can be cancelled before they are shipped. If an order has already been dispatched, please

refer to our Refund Policy for return instructions.

F. DAMAGED PACKAGES IN TRANSIT

If your package arrives damaged during transit, please follow these steps:

• Refuse the delivery if possible and contact our support team immediately.

• If the package was delivered in your absence and appears damaged, please contact us within 48

hours so we can assist you.

Customer Support

GET A DEAL (PTY) LTD

Registered Business Name: GET A DEAL (PTY) LTD

Registered Business Address:

6 Thicket Street Cape Town Western Cape 7700 South Africa

Business Hours:

Monday – Friday: 09:00 AM – 05:00 PM (SAST)

Saturday: 09:00 AM – 01:00 PM (SAST)

Sunday & Public Holidays: Closed

Business Days:

Monday – Friday (excluding South African public holidays)

Phone / WhatsApp: +27 76 870 8703

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