We have a 14-day return policy, which means you have 14 days after receiving your item to request

a return.

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To be eligible for a return, your item must be in the same condition that you received it, unworn or

unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@getadeal.co.za. Please note that returns will need to be

sent to the following address: 6 Thicket Street Cape Town Western Cape 7700 South Africa

If your return is accepted, we’ll send you instructions on how and where to send your package. Items

sent back to us without first requesting a return will not be accepted.

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You can always contact us for any return questions at info@getadeal.co.za.

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Exchanges

Accept exchanges

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Product condition

New only

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Window

14 days

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Method

By mail

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Return label

Customer responsible for return shipping unless the item is defective or incorrect.

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Restocking fees

No cost

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Refund processing time

7–10 business days

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Damages and issues

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Please inspect your order upon reception and contact us immediately if the item is defective,

damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

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The fastest way to ensure you get what you want is to return the item you have, and once the return

is accepted, make a separate purchase for the new item.

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Refunds

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We will notify you once we’ve received and inspected your return, and let you know if the refund was

approved or not. If approved, you’ll be automatically refunded to your original payment method within

7–10 business days.

 

Please remember it can take some time for your bank or credit card company

to process and post the refund.

 

Customer support

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GET A DEAL (PTY) LTD

Registered Business Name: GET A DEAL (PTY) LTD

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Registered Business Address:

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6 Thicket Street Cape Town Western Cape 7700 South Africa

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Business Hours:

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Monday – Friday: 09:00 AM – 05:00 PM (SAST)

Saturday: 09:00 AM – 01:00 PM (SAST)

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Sunday & Public Holidays: Closed

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Business Days:

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Monday – Friday (excluding South African public holidays)

Email: info@getadeal.co.za

Phone / WhatsApp: +27 76 870 8703